Returns & Exchanges

At tomtoc, we stand by the quality of our protective gear and offer a 30-day window for returns or exchanges on all items in original condition. We aim to ensure your electronics remain protected with the perfect fit for your lifestyle.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your tomtoc products in their original packaging, ensuring all tags, inserts, and protective padding are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned electronics accessories, your refund will be processed to your original payment method within 5-7 business days.